Telephone

Technical staff are available to offer off-site advice and guidance over the phone to customers. These can be issues of operation and how things work, what they do etc. Or it may be fault finding and rectification for clients or crew on-site. Whatever the situation we can usually provide solutions. If not our service team can be called in and pre-briefed on the problem.

Monitoring

ANT offer a system monitoring service. We stay “in touch” with your system via the internet. We are notified when any changes or potential problems take place and can respond accordingly. This ensures we can be proactive, often able to solve problems before customers are even aware of them.

Diagnostics & Repair

Linked with our monitoring service we can diagnose a lot of issues remotely and in some cases repair things “down-the-wire”. This avoids the need for a service team visit, reducing costs and improving up-time.

 

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